Privacy Policy
This Privacy Policy explains how CAT-I.AI INC. (“CAT-I.AI,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “Users”) of the CAT-I.AI platform, website, and related services (collectively, the “Site”). This policy applies to all products and services offered by CAT-I.AI.
CAT-I.AI’s platform and services are intended for business customers, and we only process the personal data of representatives acting on behalf of business customers to the extent necessary for providing the platform services. References to "User" in this Privacy Policy refer to such representatives.
Data Collected
CAT-I.AI processes data that Users voluntarily submit. Users understand that providing data is necessary for using the platform, and they will not be able to use the platform’s services unless the required data is submitted.
Personal Identification Information
We may collect personal identification information from Users in various ways, including when Users visit, register on the Site, place an order, fill out a form, or engage in other activities. This information may include name, email address, mailing address, phone number, and payment information. Personal information is collected only if voluntarily submitted, though some services may be unavailable if this information is not provided.
Non-Personal Identification Information
We may collect non-personal identification information about Users during their interaction with the Site. This includes browser type, operating system, and Internet service provider details.
How We Use Collected Information
CAT-I.AI collects and uses Users’ personal information for the following purposes:
- To Personalize User Experience: To better understand how Users interact with the platform and to improve our products and services.
- To Improve Our Offerings: Feedback and data help us enhance our Site and services.
- To Enhance Customer Service: Your information helps us efficiently address customer service needs.
- To Process Transactions: We use the information provided when placing an order only for that specific order and do not share it except as necessary for fulfilling the service.
- To Send Periodic Emails: We may send emails related to order processing, updates, or promotional content. Users can unsubscribe at any time via our Site or email links.
Sharing Personal Information
We do not sell Users' personal identification information. We may share generic, aggregated demographic information that is not linked to any personal data with business partners, affiliates, and third-party service providers.
Types of Third Parties We May Share Information With:
- Third-Party Service Providers: We may share information with service providers only to the extent necessary for them to perform services on our behalf.
- Analytics Providers: We may use third-party analytics services to collect aggregate data.
- Payment Processors: We employ third-party payment processors to handle transactions.
Cookies
CAT-I.AI uses cookies to improve user experience, streamline services, and track preferences on the platform. Cookies may be temporary (session cookies) or permanent, and Users can adjust their browser settings to manage cookie preferences. However, some platform functions may be impaired if cookies are disabled.
Onward Transfers
We may share personal information with third-party data controllers or agents, ensuring compliance with applicable data protection regulations. We may also disclose personal information in response to lawful government requests.
How We Protect Your Information
CAT-I.AI implements security measures to protect your personal information. We ensure that personal data is only used for its intended purpose and is protected against unauthorized access or disclosure.
Recertification/Choice/Access
Users can update their personal information or cancel their accounts at any time by using the application controls or contacting us. If personal information needs to be disclosed for a purpose not covered in this policy, Users will be notified in advance.
Changes to This Privacy Policy
CAT-I.AI reserves the right to update this Privacy Policy as needed to comply with evolving legal requirements and best practices. We will update the revision date at the bottom of this page and encourage Users to review the policy regularly.
Your Acceptance of These Terms
By using the Site, you agree to this Privacy Policy. Continued use of the Site after policy updates will be considered acceptance of the changes.
Contact Us
If you have any questions about this policy or your dealings with the Site, please contact us at: privacy@cat-i.ai